We consider maintenance to be only the beginning of meaningful support. Our team of experts and your dedicated success manager will be there for you even after implementation to support your growth.
Working with Blue Colibri is unmatched! They are kind, flexible, quick, and outstanding at handling all requests!
- Get Work Trend Kft.
No more waiting for someone from a busy team to pick up your case. When you sign up for Blue Colibri, you'll be assigned a personal customer success specialist who will be available online 24/7 to answer any questions and provide assistance. As part of our efforts to address system challenges and development requests, our Project Management team regularly consults with each of our partners.
As part of Blue Colibri, you also gain access to an exclusive knowledge sharing community with activities designed specifically to improve your company’s goals. In our BC News channel we are awaiting you with professional articles, regular updates, best practices, trainings and webinars about our platform, internal communication, HR trends and more.
Easy problem-solving is at your fingertips with our specialized ticketing system, where you can report any issues or bugs you encounter. After submitting, you'll receive regular updates on the progress of your ticket via email. Within an hour of submitting a ticket, our IT team will start looking into the problem within an hour, and you will receive feedback to your issue as soon as possible.
It is thanks to our partners that the Blue Colibri App is able to keep improving, so in return we are dedicated to building genuine connections and providing meaningful support.
- Brigitta Fenyvesi, Head of Project Management and Customer Care
Our Project Management Team is continuously working on providing all necessary help and support to our partners, so they can explore all features and are able to utilize the app to its maximum potential. The point is not to have a temporary partnership for the duration of a single project, but to establish an ongoing, supportive partnership with every single company. It is thanks to our partners that the Blue Colibri App is able to keep improving, so in return we are dedicated to building genuine connections and providing meaningful support.
If we ever hit a roadblock in a process or need some fresh ideas, the BC team is always there to help us out. Brigi, our success manager, is always lightning fast to respond to our inquiries and eager to share new ideas and updates during our monthly meetings to help us get the most of the platform.
- Wellis Magyarország Zrt.
Let us help your internal communication reach its full potential as well - book a free demo with us!